Client Engagement Terms (Summary)

This page summarizes our client engagement standards. Final project terms are confirmed in writing per engagement.

Scope & Delivery

Each project has a written scope addendum defining deliverables, timeline, and support window.

Payment is generally due before delivery unless otherwise agreed in writing. Work begins after payment verification.

Additional support is available via extension packages.

We provide practical workflow systems and implementation guidance. We do not guarantee specific revenue or business outcomes.

To the extent allowed by law, liability is limited to fees paid for the specific engagement. Indirect/consequential damages are excluded.

Digital service work is generally non-refundable once delivery has begun. If issues occur, we attempt good-faith remediation first.